Ten Top Funding Sources for Startups

Posted July 26, 2010 by QBO Bermster
Categories: Uncategorized

This post was written by Marty Zwilling

It was also published on Startup Professionals Musings.

Money to build the business is the number one challenge for most startups. Don’t believe the urban myth that you can sketch your idea on a napkin, and people will throw money at you. In reality, there are multiple more productive approaches you should explore in getting your startup moving forward.

Of course, there are pros and cons to each of these. For example, with any outside investment, you give up some ownership and control, and with bootstrapping your growth curve will likely be longer and more organic.

Yet, I find that startup founders often fixate on one or two sources, often to the detriment of their business. Following is my prioritized larger list of sources, with some “rules of thumb” which may save you a lot of time and energy:

  1. Bootstrapping. Self-funding from your savings is the preferred source of cash for your startup – if you have it. The advantage is no time and effort searching and preparing for the other alternatives, and you don’t have to encumber yourself or give up control of your company. Just don’t quit your day job before your new company is producing revenue.
  2. Friends and family. After bootstrapping, friends and family are the most common funding sources for early-stage startups. Use this approach before you have a real valuation, a real product, or any real customers. As a rule of thumb, it is a required first step, as outside investors will not normally consider providing any funding until they see “skin in the game” from one of these first two sources.
  3. Small business grants. This source often gets overlooked, but it should be a major focus these days due to the Obama administration initiatives on alternative energy and technology. It’s not a quick solution, but the government and other funding agencies do not want ownership or interest payments from your company. Related sources include local business development agencies. You have to be relentless in this pursuit to win.
  4. Loans or line-of-credit. If your company needs only a temporary or small infusion of cash, you should try for an SBA loan, or a bank line of credit. Many people are afraid to tap into debt sources because they don’t want to be burdened with the debt if the startup fails. However, if you don’t believe in the company enough to place your own credit behind it, why should anyone else?
  5. Startup incubators. A startup incubator is a company, university, or other organization which provides resources for equity to nurture young companies, helping them to survive and grow during the startup period when they are most vulnerable. These resources would likely include office space, consulting, and even a cash investment.
  6. Angel investors. If you are looking for $25,000 to $250,000, the next step is to tap into a local angel network. If you don’t know any “high net worth” individuals, use your advisors to find them. Networking is key here, and you need to find an angel who understands your industry and shares your passion.
  7. Venture capital. As a rule of thumb, don’t try this one in the earlier stages, and don’t try it unless you need more than $1 million. An investment from a venture capital firm is usually expensive, in equity and control. If you go for venture capital, don’t expect a quick fix, so prepare to spend at least six months searching for and closing the deal.
  8. Bartering services for equity. Bartering technically means exchanging goods or services as a substitute for money. An example would be getting free office space by agreeing to be the property manager for the owner. Exchanging equity for services is worth negotiating with legal counsel, accountants, engineers, and even sales people.
  9. Partner with beneficiary company. A more established company may see the value of your product as complementary to theirs, and be willing to advance funding, which can be repaid when you develop your revenue stream. Consider licensing and “white labeling.”
  10. Commit to a major customer. Find a customer who would benefit greatly from getting your product first, and be willing to advance you the cost of development. The advantage to the customer is that he will have enough control to make sure it meets his requirements, and will get dedicated support.

Just remember that you don’t get ’something for nothing’ in any of these cases. All funding decisions represent complex tradeoffs between near-term and long-term costs, ownership, control, and time and effort. Your funding strategy is a key part of every business plan, so don’t forget to check out all the alternatives.

P.S. This is an updated version of an article published a few weeks ago on Forbes.com.

“Effort is underway…” A letter from the Intuit CEO

Posted July 16, 2010 by QBO Bermster
Categories: Uncategorized

Dear Customers,

I wanted to reach out to you again after our outage on July 14 that disrupted your online products and services. It is an understatement to say that this outage is not acceptable. It happened after a San Diego power failure blacked out an area that included our data center.  We experienced problems after switching over to backup power, which caused a number of online services to be unavailable for several hours.

I’ve heard your concerns, and I understand your frustration and disappointment.  You depend on us to help you run your businesses and manage your finances. We know we’re not where you expect us to be, nor where we need to be.

Our Online Transition

Intuit built its reputation by inventing and delivering software products that revolutionized the way people and businesses manage their money. Over the past few years, more and more customers desire online connectivity, giving them access to our products and services anywhere, at any time. We have been transforming the way we deliver our services to meet these needs in an online world: the way we build our products, the way we offer them, and the way we host and support our customers.

While we still offer easy-to-use, shrink-wrapped software, it’s increasingly available in online versions. In fact, we currently generate 60 percent of our revenue from our online, software-as-a-service offerings.

Our goal is to be a world-class provider of highly available online services. But as events of the past month have shown, we still have work to do. We are on a continuous journey to re-architect our products, modernize our technology to host them, and build or lease state-of-the-art data centers to house our online services. 

What We’re Doing

That effort is already underway:

• Many of our new online products are architected and designed with 24/7, high-availability and disaster recovery in mind.
• We’ve already invested more than $300 million in new facilities, including two state-of-the-art data centers in Quincy, Wash. and Las Vegas.
• We are aggressively migrating our existing applications to these data centers.
• While in this migration, we are strengthening our infrastructure and constantly evaluating all our internal practices to ensure that we get it right whenever we perform critical maintenance or repair procedures.

Succeeding in an Online World

Our future depends on meeting your needs in an online world. We’ve seen where we’re not meeting the standard that you – nor we – expect, and have already made many corrections. But we’re not stopping. Our mindset is we’ll never be done. Because of that, we’ll get better. That’s how we’ll earn your trust and support. And I hope you’ll continue to let us know how we’re doing.

Sincerely,

Brad Smith
CEO, Intuit Inc.

Top 7 things to know (or ask yourself) before importing from QuickBooks For Windows

Posted July 15, 2010 by QBO Bermster
Categories: Uncategorized

  1. Are you the administrator? If not, go get them. Or just confirm that you know the administrator password on your desktop data file.
  2. Size matters. :) We limit (OE.QBW) file size  to 140 mb. Have more data? Check out the Lists only option for import.  It’s easy. To determine the size of your file open your company file and hold down the F2 key.
  3. We’re a one man show.  This just means two data files cannot be merged into one file.  Give us all you got…but only give us one company file.
  4. Are you on Internet Explorer?  (Yes, we know. And we also think the import process should work on more browsers. We’re getting there:).  For now, you do have to be on IE in order to complete the copy.
  5. After you import…you’ll get to easily compare data!  Just ensure that you are customizing your date range to include All Dates in both products.  And…your accounting method must be set to Accrual.
  6. The transfer is not immediate.  It’s a lot of data! This may take some time.  Use this time as a gift…go talk to your customers. Maybe grab a latte.  Have fun. Thank you for your patience.
  7. The most important question…Are you ready to have anywhere anytime access? Are you ready to liberate yourself from the one computer with QuickBooks? We thought so! Have fun.

And for your reading pleasure, we have all the beefy details behind each of these tips above spelled out in a knowledgebase article.  Enjoy.

QuickBooks Online service update

Posted July 14, 2010 by QBO Bermster
Categories: Uncategorized

QuickBooks Online is back. Thanks for your patience during today’s service outage. This service outage was caused by a commercial utility power outage. There was no security breach of our systems and there was no damage or loss to customer data. We apologize for the inconvenience to your business and are committed to continuous improvement and continuing this conversation with you.

QuickBooks Online service update

Posted July 14, 2010 by QBO Bermster
Categories: Uncategorized

Service update:

A commercial power failure has disrupted some of our online services. We expect to restore full service to the Intuit websites and online services affected by this morning’s commercial utility power failure between 1:30 and 2:30 p.m. Pacific time.

We apologize for the inconvenience and are committed to completing this as soon as possible.

We’ll provide real-time updates here as new information becomes available.

QuickBooks Online Service Update

Posted July 14, 2010 by QBO Bermster
Categories: Uncategorized

QuickBooks Online is temporaily down. Teams are working to fix the issue and get you back online.  We do apologize for this disruption and thank you  for your patience.  We’re going to be posting updates on a regular schedule on this blog. We recommend you check back here to get these updates or try QuickBooksOnline.com.

Free inventory webinar on 7/15 – Register now

Posted July 7, 2010 by QBO Bermster
Categories: Uncategorized

Free Webinar – Inventory Tracking

Join us live on July 15th at 10:00 a.m. PT to learn more about the Inventory tracking feature during a free, hour-long Small Business webinar hosted by one of our QBO ProAdvisors. Stacy Kildal, CEO of Kildal Services is our expert for this exciting event. This session will cover: How to set up an inventory, purchase an inventory and adjust on hand quantities.

Not sure if you use Inventory or should be using Inventory to track your products? Come and ask  Stacy.

QuickBooks Online uses standard inventory cost accounting rules. This means your inventory purchases are not treated as expenses, but are instead accurately reflected as Cost of Goods Sold (COGS).  To determine the cost of items, QuickBooks Online uses the first in first out (FIFO) method, which is compliant with generally accepted accounting principles (GAAP) and accepted by the IRS. Sounds complicated? No worries. Come and ask Stacy.

See you on the 15th!

http://community.intuit.com/events/inventory-tracking-with-quickbooks-online-edition

QuickBooks Online community gives a ShoutOut to Super Mario

Posted July 7, 2010 by aimeecharlton
Categories: accountant of the month

Have you been to the Community? No, we’re not talking about the new funny show on NBC. We’re talking about the hippest hang out for QuickBooks Online users and accountants. (Yes, contrary to popular belief “accountants” and ‘hippest’ can be used in the same sentence.)

Just like any Community, there are people in the QuickBooks Online community that go above and beyond. Think of your community… Frida who bakes cookies for the new neighbor. Or the young teenage boy that shovels driveways in the winter. Or the super friendly couple who organizes Bingo on Thursdays and knows the latest “scoop” on the neighborhood because they truly care.

And in the QuickBooks Online Community we have Super Mario (aka Ozzy).

Mario Fusaro never quits helping QuickBooks Online customers, so the nickname Super Mario just fits.  He has been the backbone of this community for about 5 years.   The rewards for his very active participation–deep QuickBooks Online product knowledge and just plain awesome-ness.  By the way, Mario was also the first QuickBooks Online Community super user to have his status upgraded to an All-Star.

So who is this All-Star? Great question. Instead of answering it straight away with stories of Super Mario’s childhood, we’re going to publish an “ShoutOut to SUPER MARIO”.

QuickBooks Online ShoutOut to Super Mario:

  • Super Mario goes above and beyond the call of duty. He partners  with his son to test QuickBooks Online on new browsers/platforms on his own time.
  • Super Mario keeps things afloat when our moderators need to sleep.  He is truly the eyes and ears of the community.
  • Super Mario has the knowledge. Mario is to QuickBooks Online Community what Genius’s are to Apple’s Genius Bar, without the blue shirt.
  • When Super Mario posts, he tells it like it is and we appreciate his candor.  He’s often the first one to show up to the party when there’s something going on in the community.
  • Recently, Super Mario did it again. He emailed us to ask if we could help upgrade another user’s status to All Star as well, because she deserved it.

And that is our ShoutOut to SUPER MARIO.  Jealous yet? We thought so. Start participating in the community and you too can have a ShoutOut published about you. And here you thought your dreams could never come true.

A message from Intuit’s CIO

Posted June 18, 2010 by QBO Dave
Categories: Uncategorized

To our customers:

We understand we didn’t communicate as frequently as you or we would have wanted. This issue was complicated and involved a number of Intuit applications. We did not want to share any information until we had complete confidence in it. We realize now that in times of uncertainty it is better to share updates on our progress as they occur versus waiting for complete answers, not sharing enough and leaving you feeling in the dark.

We still have unanswered questions, but we do know more and I want to share it with you.

We had an accidental power failure that brought both our primary and secondary power units down. The process of restoring power caused a hardware system failure. We still don’t know the root cause of that. To ensure full integrity across all our impacted applications, we immediately initiated a restoration process using our back up data. We also had to ensure proper sequencing in a way where both individual applications and our own enterprise applications that they rely on are restored in the most reliable and secure way before bringing them back on line. This took more time than anyone would like, but it was the safest most reliable course of action.

We will continue to look into both the root cause of the failure as well as our response so that we learn from this and get better. We appreciate your patience in what has been, understandably, a very frustrating experience.

Ginny Lee
Chief Information Officer
Intuit Inc.

Service Outage Summary

Posted June 17, 2010 by QBO Bermster
Categories: Uncategorized

What happened?

We’ve restored service to almost all the Intuit customer websites affected by this week’s outage.  The disruption occurred during a routine maintenance procedure Tuesday evening.  An accidental but severe power failure during that procedure affected our primary and backup systems, taking a number of Intuit’s websites and services offline.

We continue to look into the root of the problem to prevent a recurrence.

Why did it take so long?

We understand your frustration and are deeply sorry it took so long . We worked to restore our sites and services as quickly as possible while bringing services back in the safest, most reliable way for our customers.  We understand the important role our services play in your Business And we take that responsibility very seriously.

We know you expect more from us, and we continue to look into the cause of the problem so that we can learn from this outage and prevent it from happening again.

Why didn’t you have backup?

We did. Unfortunately it too was impacted by the severe nature of the power outage. We’re still looking into this so we can prevent this in the future. As we learn more about what happened we will share it.

Was my data affected?

We have no evidence of a security breach or attack on our servers. And it this time, we do not believe there was any damage or loss to customer data.

What are you doing to compensate customers for business losses?

This outage has impacted your business and for that we genuinely apologize. In order for us to process any refunds…you’ll want to contact our trained support team.  The only way we can help process these is through this support channel. Just log into the product and  choose the way you want to contact support (call, schedule a call back, etc).

Again, the team at QuickBooks Online and the Intuit team apologize for the impact this has had on your business.