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Got a question? Ask Qubie!

Ever find yourself in need of some immediate assistance regarding your QuickBooks Online account? If so, Ask Qubie!
Ask Qubie Virtual Agent
Ask Qubie is our QuickBooks Online virtual agent and he’s available 24/7 to help you with your small business accounting questions. It’s simple; all you have to do is

  1. Login to QuickBooks Online and click Help
  2. Select the type of question
  3. Click Ask Qubie
  4. Click Chat with Qubie
  5. Enter your question and hit ‘Enter’ or simply click on an FAQ

Voila!  Instant answers to your burning financial management questions without picking up the phone or sending an email!

Now, we recently re-launched Ask Qubie with the help of a new vendor so there may be times when he doesn’t have an answer or can’t understand your question, but fear not, over time he will learn.  We are constantly monitoring the questions he receives (and the responses to those questions) in order to fine tune his ability to meet your needs the first time around.

Given time, we are confident that our newly improved Ask Qubie can become your “go-to guy” for QuickBooks Online related support.  The next time you’ve got a question, give Ask Qubie a shot and let us know how he did!

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This entry was posted on November 4, 2009 at 9:00 am and is filed under support. You can subscribe via RSS 2.0 feed to this post's comments. You can comment below, or link to this permanent URL from your own site.

8 Comments on “Got a question? Ask Qubie!”

  1. Aimee Charlton Says:

    November 5, 2009 at 12:48 pm

    Go Qubie! We are actively working on his content, but this can be a really great way for customers to get answers quickly. Make sure you let us know whether you are successful with your session, because that’s how we continually update him and he gets smarter and smarter as we go along! We would love to see what you as customers think about your experience using him. :) Comment away!

    Reply
  2. Sandra Lappen-Herrmann Says:

    November 6, 2009 at 1:53 am

    We are located in the Netherlands and have our business in whole of Europe and Scandinavia and use Quickbook Pro 2010 but we can not add our currency EURO instead of USD?
    Where can we mention our customers VAST number,we prefer in the customer info under their country?
    If we want ot add the discount we can click on the button but can not enter anything?
    Let us know a.s.a.p. how we can process above 3 mathers!!!

    Reply
  3. Paul Says:

    December 3, 2009 at 11:22 am

    Let’s hope it works out better than Clippy. (o;

    Reply
  4. norman phillips Says:

    December 31, 2009 at 2:04 pm

    I want to cancel this. How do I do?

    Reply
  5. MARVIN CHRISTENSEN Says:

    December 31, 2009 at 4:19 pm

    HOW DO I PRINT REGISTER FOR THE YEAR 2009?

    Reply
  6. Leah-Kim Says:

    January 5, 2010 at 7:36 pm

    how do I unmask the employee social security number? I am trying to send 1099′s to employees for a non-profit and they are using Quickbooks On-line Basic – I am going to re-set their “employees” up as vendors because they are all contract labor.

    thanks!

    Reply
  7. James Says:

    March 1, 2010 at 12:45 pm

    I was looking to chat with someone online regarding a prevalent QuickBooks Online issue. Instead I have to “chat” with “Qubie”, what essentially is a modified F1 key internal search engine. This is underwhelming at best, and insulting at worst. What a disappointment. Back to Google search, as Qubie was unable to provide a reasonable solution.

    Reply

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