As a new product manager for QuickBooks Online, I have spent the past few weeks devouring as much information as I can to get up to speed on literally every aspect of the application. I’ll be perfectly honest—my knowledge at this point, although expanding at a healthy clip, is about as deep as a hummingbird [...]
Archive for the ‘product management’ category
Your Guy on the Inside
November 30, 2009The 2 things I learned from running a small business
November 12, 2009I knew it was time to get a better system when I forgot my company’s excel sheet with all the day’s appointments at home. I was forced to cancel all the appointments…without calling and telling the customers beforehand. There couldn’t have been an airplane skywriter that told me clearer: It was time to make a change. I was [...]
The Art of Being a Great Product Manager
October 27, 2009In a very generic sense, product managers are often considered the liaison between the customers and the engineers. “I deal with the customers so the engineers don’t have to.” - Tom Symkowski (Office Space, 1999) But, in truth, there is a lot more to being a product manager than being a pass through of customer [...]
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