QuickBooks Online

This post was written by Marty Zwilling It was also published on Startup Professionals Musings. Money to build the business is the number one challenge for most startups. Don’t believe the urban myth that you can sketch your idea on a napkin, and people will throw money at you. In reality, there are multiple more productive [...]

Dear Customers, I wanted to reach out to you again after our outage on July 14 that disrupted your online products and services. It is an understatement to say that this outage is not acceptable. It happened after a San Diego power failure blacked out an area that included our data center.  We experienced problems [...]

Are you the administrator? If not, go get them. Or just confirm that you know the administrator password on your desktop data file. Size matters. We limit (OE.QBW) file size  to 140 mb. Have more data? Check out the Lists only option for import.  It’s easy. To determine the size of your file open your [...]

QuickBooks Online is back. Thanks for your patience during today’s service outage. This service outage was caused by a commercial utility power outage. There was no security breach of our systems and there was no damage or loss to customer data. We apologize for the inconvenience to your business and are committed to continuous improvement and [...]

Service update: A commercial power failure has disrupted some of our online services. We expect to restore full service to the Intuit websites and online services affected by this morning’s commercial utility power failure between 1:30 and 2:30 p.m. Pacific time. We apologize for the inconvenience and are committed to completing this as soon as [...]

QuickBooks Online is temporaily down. Teams are working to fix the issue and get you back online.  We do apologize for this disruption and thank you  for your patience.  We’re going to be posting updates on a regular schedule on this blog. We recommend you check back here to get these updates or try QuickBooksOnline.com.

Free Webinar – Inventory Tracking Join us live on July 15th at 10:00 a.m. PT to learn more about the Inventory tracking feature during a free, hour-long Small Business webinar hosted by one of our QBO ProAdvisors. Stacy Kildal, CEO of Kildal Services is our expert for this exciting event. This session will cover: How [...]

To our customers: We understand we didn’t communicate as frequently as you or we would have wanted. This issue was complicated and involved a number of Intuit applications. We did not want to share any information until we had complete confidence in it. We realize now that in times of uncertainty it is better to [...]

What happened? We’ve restored service to almost all the Intuit customer websites affected by this week’s outage.  The disruption occurred during a routine maintenance procedure Tuesday evening.  An accidental but severe power failure during that procedure affected our primary and backup systems, taking a number of Intuit’s websites and services offline. We continue to look [...]

To our customers, I deeply apologize for the pain we have caused those of you affected by this week’s outage. We hold ourselves to the highest standards in dependability and customer service, and over the past two days, we have failed to live up to those expectations. My leaders and I have spoken to a [...]